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Q May we visit your factory?

Yes, welcome to our factory, our factory is in China Guangzhou City, it is near the Guangzhou Baiyun airport, very convenient to come here.

Q What is automotive engine repair?

Engine repair and service refers to the maintenance, inspection, diagnosis, and repair of an internal combustion engine in vehicles. This work is performed to ensure the engine operates efficiently, safely, and reliably.

Q What is the vehicle electrical system trainer?

The Vehicle Electrical System Trainer (770-01) allows full operation of headlights, side lights, brake lights, indicators, and alternator via a speed controller to be observed.

Q Do you accept customized design? Do you offer OEM & ODM service?

Yes, of course! We have over 14 years' experience in customized design product.

Q What information should I provide for a customized order?

The more information you provide, the accurate solution we can prepare for Such as: 1, Tenical Specification; 2, Tender process and detail requirement; and other information required.

Q Can Zhongcai customize training equipment to fit specific curriculum requirements?

Absolutely. Zhongcai offers customization services, allowing institutions to tailor our training equipment to their unique curriculum needs. We understand that flexibility is crucial in meeting the diverse educational requirements in automotive studies.

Q Is Zhongcai a trading company or manufacturer?

Zhongcai is a manufacturer in Guangzhou China.

Q How do you do to control quality?

We comply with IS09001, ISO14001 standards strictly and most of our products are CE approved.

Q What is your MOQ?

One unit.The more the better.The price is negotiable for large quantity.

Q How long is the delivery time for Zhongcai's products?

The delivery time depends on the product quantity and stock availability. The normal delivery time is about 30 days, the stocked equipment will be faster.

Q What is your payment term?

For total ≤5000USD, 100% T/T in advance; For Total >5000USD, 50% T/T in advance, balance before shipping.

Q Does Zhongcai offer aftersales support?

Yes, we provide comprehensive aftersales support. We include training materials with the device, offer optional on-site training and installation upon customer request. Our technical engineers are available for online or remote support. Additionally, if any product parts are damaged due to quality issues within the warranty period, we will send replacement parts via DHL at no cost, as we prioritize long-term cooperation with our customers.

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