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Faqs
What is your payment term?
For total ≤5000USD, 100% T/T in advance; For Total ＞5000USD, 50% T/T in advance, balance before shipping.
Does Zhongcai offer aftersales support?
Yes, we provide comprehensive aftersales support. We include training materials with the device, offer optional on-site training and installation upon customer request. Our technical engineers are available for online or remote support. Additionally, if any product parts are damaged due to quality issues within the warranty period, we will send replacement parts via DHL at no cost, as we prioritize long-term cooperation with our customers.
